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Account and Security

Use Security to change your own password and optionally configure two-factor authentication.

Change Your Password​

  1. Enter your current password.
  2. Create a new password containing at least 10 characters.
  3. Repeat the new password.
  4. Click Change password.

Other active sessions are ended. If an administrator created a temporary password for you, changing it is required before you can continue.

Forgotten Password​

  1. Click Forgot password? on the sign-in page.
  2. Enter your email address.
  3. Open the message from TBTGuest and follow the link within one hour.
  4. Create a new password.

For security, the application does not reveal whether an account exists for the entered address.

Configure Two-Factor Authentication​

  1. Open Security.
  2. Enter your current password for confirmation.
  3. Click Set up 2FA.
  4. Scan the QR code with an authenticator app.
  5. Enter and confirm the displayed six-digit code.
  6. Store the displayed backup codes in a secure location.

Future sign-ins require an authenticator code in addition to your password. If your device is unavailable, you can use a backup code once.

Backup codes

Backup codes are displayed during setup. Save them immediately outside TBTGuest, for example in a password manager.

Disable Two-Factor Authentication​

Open Security, enter your password and click Disable 2FA.